Terms of Service

1. Agreement to Terms

Welcome to QogentMed. These Terms of Service ("Terms", "Terms of Service") govern your use of our website located at qogentmed.com (the "Service") operated by Qogent Global ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

2.1 Educational Consultancy Services

QogentMed provides educational consultancy services specializing in:

• MBBS Programs Abroad: Bachelor of Medicine and Bachelor of Surgery degrees in countries including Russia, Georgia, Philippines, Kazakhstan, Kyrgyzstan, Bangladesh, Ukraine, China, and Poland
• Postgraduate Medical Programs: MD/MS specializations in Germany, UK, USA, Australia, Canada, and New Zealand
• Nursing Programs: International nursing degrees and career opportunities in various countries
• Allied Health Programs: Physiotherapy, pharmacy, and paramedical courses abroad

2.2 Consultation Services Include:

• Educational guidance and career counseling
• University selection and program matching
• Application process support
• Documentation assistance
• Visa guidance and support
• Pre-departure orientation
• Cost estimation and financial planning
• Eligibility assessment tools

2.3 No-Commission Approach

Following Qogent Global's core philosophy since 2014, we operate on a transparent, merit-based approach. We do not receive commissions from universities for student admissions. Our recommendations are based solely on student merit and suitability. All fees are clearly disclosed and charged directly to students for our consultancy services.

3. User Responsibilities and Conduct

3.1 Eligible Users

Our services are intended for:

• Students aged 16 and above considering medical education abroad
• Medical graduates seeking postgraduate opportunities
• Parents and guardians of prospective students
• Healthcare professionals exploring international career options

3.2 User Obligations

By using our services, you agree to:

• Provide accurate, complete, and truthful information
• Maintain the confidentiality of your account credentials
• Use the Service only for lawful purposes
• Respect intellectual property rights
• Not engage in fraudulent activities or misrepresentation
• Comply with all applicable laws and regulations
• Not interfere with or disrupt the Service

3.3 Prohibited Activities

You may not:

• Use automated systems to access our website without permission
• Attempt to gain unauthorized access to our systems
• Distribute malware or harmful code
• Impersonate others or provide false information
• Violate any applicable laws or regulations
• Infringe on others' intellectual property rights
• Spam or send unsolicited communications

4. Educational Disclaimers and Limitations

4.2 No Admission Guarantees

• We cannot guarantee admission to any university or program
• University admission decisions are solely at the discretion of the institutions
• Meeting eligibility criteria does not guarantee acceptance
• Visa approval is subject to immigration authorities' decisions

4.3 Information Accuracy

• We strive to provide accurate information but cannot guarantee completeness
• University requirements, fees, and policies may change without notice
• Students must verify information directly with universities
• Immigration rules and visa requirements are subject to change

4.4 Recognition and Licensing

While we focus on NMC (National Medical Commission) approved and WHO-recognized institutions, students are responsible for:

• Verifying recognition status in their home country
• Understanding licensing examination requirements
• Checking practice eligibility in desired countries
• Meeting continuing education and certification requirements

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of QogentMed and its licensors. This includes:

• Website design, layout, and user interface
• Educational content, guides, and resources
• Tools, calculators, and assessment instruments
• Trademarks, logos, and brand elements
• Software, databases, and proprietary systems

5.2 Limited License to Users

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use our website for personal, non-commercial purposes
• Download and print content for your own educational use
• Share our content with proper attribution

5.3 User-Generated Content

By submitting content to our Service (testimonials, reviews, comments), you grant us a worldwide, royalty-free license to use, reproduce, and display such content for promotional and educational purposes.

6. Payment Terms and Fees

6.1 Consultation Fees

• All consultation fees will be clearly disclosed before payment
• Additional services may incur separate charges
• All fees are in Indian Rupees (INR) unless otherwise specified
• Prices are subject to change with 30 days notice
• Payment is required before service delivery begins

6.2 Refund Policy

• Consultation fees are generally non-refundable once services begin
• 48-hour cancellation window available for full refunds
• Refunds will be processed within 7-14 business days
• University application fees paid to institutions are non-refundable
• Visa fees and related charges are non-refundable
• Refunds may be considered in exceptional circumstances at company discretion

6.3 Third-Party Costs

Students are responsible for all third-party costs including but not limited to:

• University application and tuition fees
• Visa application fees and related charges
• Medical examinations and health insurance
• Travel and accommodation expenses
• Document attestation and translation costs

7. Limitation of Liability

7.2 Limitation of Damages

To the maximum extent permitted by law, QogentMed shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Denial of university admission or visa rejection
• Changes in university policies or immigration rules
• Delays in processing or communication
• Personal or professional disappointment

7.3 Maximum Liability

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount paid by you to us in the 12 months preceding the claim.

8. Indemnification

You agree to defend, indemnify, and hold harmless QogentMed, its officers, directors, employees, and agents from and against any claims, damages, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Any false or misleading information you provide

9. Termination

9.1 Termination by You

You may stop using our Service at any time. Notify us if you wish to terminate ongoing consultancy services.

9.2 Termination by Us

We may terminate or suspend your access immediately, without prior notice, for:

• Breach of these Terms
• Fraudulent or illegal activities
• Abuse of our services or staff
• Non-payment of fees

9.3 Effect of Termination

Upon termination:

• Your right to use the Service will cease immediately
• We may delete your account and data
• Outstanding obligations will survive termination
• Confidentiality obligations continue indefinitely

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. While Qogent Global operates internationally with offices in UAE, USA, and India, applicable laws include:

• Indian Contract Act, 1872
• Consumer Protection Act, 2019
• Information Technology Act, 2000
• Foreign Exchange Management Act (FEMA), 1999

10.2 Jurisdiction

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Bangalore, Karnataka, India.

10.3 Dispute Resolution

Before initiating legal proceedings, we encourage:

• Direct communication to resolve issues amicably
• Mediation through recognized mediation centers
• Arbitration under the Arbitration and Conciliation Act, 2015

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective:

• Immediately upon posting on our website
• With email notification for material changes
• 30 days advance notice for fee structure changes

Your continued use of the Service after changes constitutes acceptance of the new Terms.

12. Miscellaneous

12.1 Entire Agreement

These Terms constitute the entire agreement between you and QogentMed regarding the use of our Service.

12.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

12.3 Waiver

No waiver of any term or condition will be deemed a further or continuing waiver of such term or any other term.

12.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

13. Contact Information

For questions about these Terms of Service, please contact us: